Call Center Supervisor

Home » Jobs » Call Center Supervisor
  • Full-time
  • Qatar
  • 9000-10000 QAR / Month
Apply on WhatsAppOpens a WhatsApp chat with the employer. Mention jobqatar.qa when you message.

Confidential Company

Job Category:

Job summary

Company
Confidential Company
Location
Doha, Qatar
Job type
Full-time
Salary
9000-10000
Posted
12 Nov 2026
Apply before
12 Dec 2026

We are looking for a Call Center Supervisor to lead daily customer contact work across two branches in Doha, Qatar, located in Al Sadd and Madinat Khalifa. The role suits someone who enjoys managing a team and keeping service standards high.

Responsibilities

  • Supervise daily call centre operations across both branches.
  • Monitor incoming calls, WhatsApp enquiries and appointment bookings.
  • Manage staff performance and support team members.
  • Track key performance indicators (KPIs) and prepare weekly reports.

Requirements

  • At least 3 years of experience in call centres or customer service.
  • Experience in a clinic, dermatology or aesthetic centre is preferred.
  • Fluent in Arabic and English.
  • Good knowledge of booking systems, call centre operations and Microsoft Excel.
  • Strong leadership, team training and complaint-handling skills.
  • A diploma or bachelor’s degree.

How to Apply

Please apply through the WhatsApp contact listed in this advert. Calls are not requested, so please use messages only. You can also use the apply button on this page.

Apply on WhatsAppOpens a WhatsApp chat with the employer. Mention jobqatar.qa when you message.
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